Page 1 of 1

My laptop

Posted: Mon May 30, 2016 1:27 am
by esoto3
I sent my laptop, which was still under warranty, to Dell for repairs. They replaced the screen and said it was not covered by the warranty; so, I had to pay them $269.00. Then they shipped it to the wrong address and I never got it. I told them that if they could not get me my laptop back, I wanted a new one. They refused and offered me an old one.

Re: My laptop

Posted: Mon May 30, 2016 11:55 pm
by Rocke_T_Sinetist
If your state's attorney general is consumer active he can likely straighten this out. Dell already has judgements against them in a majority of states.