My laptop

By request, this is a forum in which to document satisfactory resolutions you have reached with Dell and how you reached them. NOT for general bitching, there are already enough destinations for that. But for a community FAQ that can answer some repetitive questions about resolving issues with Dell.
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esoto3
Discovering Dellhate
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Joined: Mon May 30, 2016 1:20 am

My laptop

#1 Postby esoto3 » Mon May 30, 2016 1:27 am

I sent my laptop, which was still under warranty, to Dell for repairs. They replaced the screen and said it was not covered by the warranty; so, I had to pay them $269.00. Then they shipped it to the wrong address and I never got it. I told them that if they could not get me my laptop back, I wanted a new one. They refused and offered me an old one.

Rocke_T_Sinetist
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Re: My laptop

#2 Postby Rocke_T_Sinetist » Mon May 30, 2016 11:55 pm

If your state's attorney general is consumer active he can likely straighten this out. Dell already has judgements against them in a majority of states.
Rocke T Sinetist
as in, 'it doesn't take a...'


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