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refund problem~

Posted: Tue Nov 15, 2016 9:36 pm
by michael_F
i wanna say dell's service is terrible and inefficiency

dell canceled my order because of the verification issue and the laptop return by fedex at 10/21/2016
i try to email them and call to the verificetion team several times but nothing change,some india guy told me that i would receive refund in one day at last week...
wtf dell service do.now i give them one call per day until i get the refund.


i did not receive the package and fedex return the box in midway,so i canot get what's difficult in refund.

wtf!!

Re: refund problem~

Posted: Wed Nov 16, 2016 2:48 am
by Rocke_T_Sinetist
This is the same crap they were doing 11 years ago when I got here. Concensus seems that they are scavenging a couple bucks interest by holding refunds for 6 weeks. Sounds silly, until we consider how many hundreds of thousand times they do it. Then it's like, reputation schmeputation, anything for a buck and they mean ANYthing.