Dell complaints

[Rufus317]

I worked in Nashville Dhs. I cam in on Ranstad as a temp and busted my ass to get hired full time.
We got a manager who like an ex military facist who treated everyone like shit . He demanded that we be Team of the quarter. He promised that we would get one thousand dollars apiece for winning. We fell for it and we were told the only way to win was to work from bell to bell with no days off for the whole quarter,stupidly we did.. If you left before 11:00 pm you were yelled at and degraded. On Christmas eve i was given a "written Verbal" for leaving at 8 in the evening (on my day off even) after working scince 7 that morning to eat xmas dinner with my wife and kids .He was Jewish and didnt celebrate Xmas so we shouldnt either. Long story short we didnt win, the team that did didnt get 1000 dollars at all.
In the meantime i was miserable because my wife left with my kids because i worked all the time. My oldest son who was 2 even asked his mother "who is that man" when i came home. During the divorce i was told,by the judge,i couldnt see my children because I loved dell more than my family.
I was given my overtime check for the months of constant slaving it was 13 dollars. 13 dollars for 4 months of freakin work. when asked what the hell was up. they said "well you see the reverse cosign of the inverted protractrd demominator,contrudes the inverse pardigm divided by the exponet of the hair on michael dells ass. So we dont have to pay you" Besides that you suck and were gonna pip you now ...sign here" I met the pip goals and took 2days Vacation and came back and was told that my numbers for the last 2 days werent up to specs so i was being put back on the same pip...at which point i walked.
Fuck Dell and if you are dumb enough to work there you deserve everything they are gonna do to you.
That was just the overview of how it was...maybe ill tell you about the teammate who had vacation aproved for 3 months but because he only hit 105% salinas they told him there was ONE day in the middle of his Vacation to europe couldnt be aproved so he could go ahead and cancel his trip. that would be great....just to show us who was the boss. I have a million of theese stories all true all sad all unfair .
Dell is a souless devil. They cannot keep thier word on even the smallest thing, i hope Michael Dell burns in hell for it.

[Mike@Dell]

Sad to say...it is all true...I worked by Rufus through the entire time and we ran out of Vaseline

[i_escaped_dell]

Besides the common crappy service and worthless parts that Dell puts out. Things like this thread is what really pisses me off about this company. How can someone "Be the reason", when mgmt won't do the same for the employee.

[Scoop]

So you know, you can't be given a "written verbal".
I'm sorry for the situation you were put through Rufus.
I'm glad you found us.
Welcome to the board and we look forward to hearing more from you.
To i_escaped, I couldn't agree more.
_________________
The bitch is back, buwahahaha

[paul_dellcc]

Rufus317 and Mike@Dell,

First of all I'd like to say welcome to IHateDell.net

Been there, so I know it sucks, but I disagree about:

[Delhi Helli]

Amen. Amen. Amen. Amen!!! Holy cow, I thought it was bad what I went through at my time in D(H)ell - but I have to be honest, I would have NEVER worked bell to bell without a day off for $1,000. I don't care what came my way. That is absolutely ridiculous. I worked my standard time in December and then took off a week before Christmas and still brought home over $1,100 in bonus...

LUCKILY...I wised up at the beginning of January and saw that light at the end of the tunnel and got the hell out. I have to disagree with Paul, I know that people need a job but honestly there are a lot of jobs out there without the B.S. politics that this 'company' seems to work by.

How this company is still running and hasn't had a mutiny of employees rank and file getting up and walking out the door is completely beyond me. It took me 8 weeks to wake up, stand up and realize that I was an insignifigant number on the chain and there were people dying to get on with "Dell" just because they are "Dell" - Hell, AOL is better that this crap. There is absolutely NO company worth working for that implements and condones this kind of treatment. "F" Dell. "F" their joke of a business model and finally "F" Dell for their utter disregard for their employees.

This company could burn to the ground and I would dance a jig...their business practices are a joke and the only reason that they've become the largest PC provider is because of society falling into a livestock mentality...where all they do is follow the ass in front of them. I love my Gateway that this post is being written with... Anyone ever asks me, "What kind of PC do you suggest?" No hesitation, "Gateway"
_________________
"Thank you for choosing HELL home sales and financing, who can I transfer you to today?"

[Mike@Dell]

Thank you for the welcome, and I would have to agree with Delli, how this company is still running, I have no idea. In my time there, I really only had 1 good manager and that was when I was working temp through Spherion...all other managers are looking out for what's best for themselves. If they would get the idea that a better managed company would produce a better place to work which would increase morale, hey it seems simple to me, and I'm just a peon. I put up with Dell's shit for 3 years. They put me on a PIP (first & last) and said I had 2 months to bring my numbers up in PQ...I got the flu, missed some days and before the first month was over they said that I could resign or they could terminate me. "A resignation would look better on your work record" they said, they just didn't want to pay the unemployement, just like they didn't want to back pay any money from my promotion I was supposed to get (but didn't) when I went to BSD...another story for another day.

[Rufus317]

We were given to a small time lil guy so he could manage us...that lasted about a day then came the "executioner" . She was a lil greek girl who had like a man hating tude. I swear the only guy she ever said anything nice too was her ASM husband who we all assumed was gay.
She came to the Team and the very first thing she did was pip everybody..them one of my best friends in the world (who was by the way in the top 2% of reps in all of DEll WORLDWIDE,I mean this guy was good! Which is suprising because in person he is a real abrasive guy. No offence W ) was fired cuse he said a word she didnt like . Turns out they hated each other from thier training class....Dell hath no fury......wow I couldnt belive it then of course the pip came to me...and we know how that turnned out.
She had a new crop of newbs who didnt know there ass from the roof and too one of them and let her run the "team meetings" that we were required to attend 45 min before our shift began and we werent paid for. he faverite thing to say was "Anybody got a problem with that?" . This was a noob..of course i had a prob with it and said so ..of course tha led to machines suddenly being given to other reps from my orders and things like that.
NExt time ill return to the facist Manager and tell you how he fired a guy who refused to work the overtime he demanded and tell you of the student that said "i have to be at class" and was tolfd "YOu dont need to come here again." This is just the tip of the iceberg.

[Rocke_T_Sinetist]

Dell somehow got it lodged in its corporate mind (that like, jumbo shrimp? military intelligence?) that top-to-bottom ruthlessness succeeds. They're ruthless in the marketplace (not that bad a thing), ruthless to their customers ('novel' terms and conditions), ruthless to their suppliers, ruthless to their employees, and they promote ruthlessness between employees (examples in above thread).

With access to the complete biographies of the principals (Rollins springs to mind, that's kinda when the place went to shit), I could probably tell you exactly what sociopathology in what individual led to that path, and where it came from. Bullied on the playground Kev? Mom wouldn't buy you a pony? Spending the rest of your life getting even? That's a surmisal, but people DO spend the rest of their lives getting even with the world from a position of control.

Like so many lofty concepts, Dell gives major lip service to 'teamwork', 'soul', 'being the reason'. The reason these concepts are 'lofty' is that they exemplify idealized Western values, and they have been proven over centuries to be effective and sustainable. But while putting up inspirational posters with one hand, Dell sharpens their knives to stab each other in the back with the other.

Oh, then they pretend nobody will notice. Kinda insulting ain't it?

Ruthlessness on the other hand, has been proven short-term effective and long-term unconscionably destructive. Napoleon, anyone? (The megalomaniac, not the drink.) Uncle Adolph?

So after ~6 years of ruthlessthink, what do you have? The people who are still there are there largely because they have focused on the politics of survival, not their jobs. What's 'productive' about that? It's not even competitive, except in the sense of who can be the biggest asshole and get away with it (examples in thread above). The product suffers, morale bottoms out, you're left with an entire management staff of pirates who throw PIPs around hoping nobody will notice they haven't the slightest idea how to actually DO THEIR JOB.

Yeah, nobody will notice. Except maybe stockholders, customers, dedicated and productive employees fleeing in disgust...
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

[DHSConsultant]

I agree, FUCK dell. I quit too. I fucked my team over on purpose too when i quit. We started a new month, i worked a couple days, took a vacation and never came back. Since i worked the new month the rest of my team has to make up for my quota. fuck dell

[Rufus317]

After the sexual harassment speech and the almost monthly re-taking of the "diversity training" I was told that my attendance was expected at a talk given by Ellen"s Mom. Ellen Being the talk show host who came out asgay.
Now keeping in mind that sexuality has no place in the workplace(unless you are gay) I arrived at work to see the rainbow colored sign that Dell was "proud" of thier Gay employees. Why?for being GAY? What did that have to do ith work? I dont care if you are gay or not . Do they celebrate diversity because i am heterosexual. Remeber that SEX has no place in the workplace". I objected to being forced to go to a gay pride speech. I also pointed out that this speech was during time that was not only my day off and i was going to be out of town but it was also during hours that i wouldnt be on campus anyway.
I was sent to the omnibus lady for cousiling on tolerance I was told that WOULD be more toleant or i would loose my job. remember all i did was NOT want to hear about how cool it was to be gay and how sex had no place . i didnt go to the speech . But i my call quality droped like a stone because "kevin" at CCO knew about it. "Kevin" wore rainbow suspenders to work with pro gay flair. SHHHEEEESHHHHH

[Rocke_T_Sinetist]

Geezus Gawd, that's WAY over the top. Begins to sound like mind control, where REALLY what they want you to do is SUBMIT... to ANYTHING, no matter how ludicrous.

Ya know, if they looked real hard, there might be some diversity at Dell worth celebrating. Like managers with the actual management skill of getting people to work productively as a team without being constantly threatened, controlled and PIPed.

We had a manager like that at Dell. Of course, he got escorted to his car a half hour before the rest of us did. The director who fired him did NOT have that skill, so to him a GOOD manager represented a THREAT to be gotten rid of. And the same scenario has played out hundreds of times at Dell since 2000.

6 months earlier, Dell hired this director who had been 'excessed' from IBM. Meaning, after several years IBM had not been able to find ANY position in which this director was productive. So why did Dell hire him?

Incompetent or underperforming managers are only comfortable around their own kind, so they hire other incompetents and jealously harass anyone who is good at their job. This is a core difficulty in bureaucracies. Not just Dell, ANY bureaucracy.

It's second-semester Group Psychology. So it should be widely known, completely anticipated, and closely monitored by upper management to KEEP it from sapping the productivity of a corporation.

Once the culture of incompetence has a foothold, it's self sustaining and self expanding. That's what you've got throughout Dell today. Where are the competent people? Keeping a VERY low profile, or already working somewhere else. Where they can't be role models, mentors, examples--things that would STRENGTHEN productivity. To make up for this productivity deficit, the company turns to--you guessed it--threats, PIPs, mind control projects.

So yeah, a competent manger at Dell WOULD be a diversity worth celebrating! Alas, it may be too late to start looking. Let's go with the rainbow suspenders then.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

[sickofdell]

Damn Flamers. sorry, i was roasting marshmallows on my campfire. what we were talking about again.
_________________
Have you seen my dell laptop?

http://www.tgdaily.com/picturegalleries/gallery-20060731-1.html

(ok, so it's not mine, but it's freakin cool)

[Rocke_T_Sinetist]

It's marshmallows now. Before that, it was management structures and practices that make Dell Hell.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

[Rufus317]

Remember Gay isnt the issue its the "sex has no place inthe workplace " (except for gay)
I dont care if youre gay or not and i dont have to ACEPT your diveristy. I DONT CARE WHAT IS GOING ON IN YOUR BEDROOM. Its just as bad to single someone out for praise for an unworthy reason like race ,sex,religion ect as it is to degrade them for the same reason.
YEs submision about anything is what they want. Its an old sales trick the more you get your customer to say YES about anything the more likeley it is they will say yes to whatever crazy sale terms you want like service and waranty ect. The only thing that Dell did that i really agree with is not breaking to pressure from religous groups to allow special privilages for prayer time.
If the muslim employees had negotiated the schedule before they were hired and Dell didnt hold to the agreement(which would not suprise me ) Fine. But to be hired and THEN demand it is just NUTZ. Of course the only thing i Hate worse than Dellis organized religion. If it brings you peace....fine but dont wave it in my face. There was an incident where my manager was told to take down the isralei flag off his cubicle because it offended the muslims working there. Someone complained in a wholy different section about people reading the Koran at thier desk and Dell cited religious freedom. Dell does whatever is profitable..i am sure that if the muslim salespeople werent hitting the goal or had pissed off someone they would have been stoped. Dell is just unfair and cruel for the sake of being unfair and cruel.